Domestic orders may be returned within 14 calendar days of delivery for a store credit.
Domestic returns for a store credit will be subject to a $10 return shipping fee, which will be deducted from your refund.
Outbound shipping fees from the original order are not refundable.
Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached. Please include the original order packing slip in your return package. Returns (both Domestic and International) of multiple orders should not be combined and will result in processing delays.
We ask that you wear underwear when trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Items over 14 days will not be accepted for a store credit.
We do size exchanges but not reference or style.
HOW TO RETURN/EXCHANGE AN ITEM:
Exchanges: Not sure if the size you ordered fits you right and you prefer another size? please
call us at (866)440-9774 or send us a WhatsApp message at (323)570-0150 for details on
returning your item and placing a new order. We are happy to help you find the right product
for your needs!
You have 14 days from the date of delivery to return your item.
All returns are refunded via store credit. Returns of products marked "final sale will not be
accepted. Returns are processed within 5-7 business days after your item(s) are delivered to us.
Please note: We cannot accept a return (even within 14 days of purchase) in certain situations,
including, but not limited to:
Once you have placed your order with Silhouette Shaper. Our primary focus is to dispatch your order as quickly and accurately as possible. If you would like to cancel your order before we have shipped the parcel, please contact us as soon as possible by email: firstname.lastname@example.org